Last updated: September 2026

Welcome to Nerb HQ / The Exquisite Wizard. These Terms & Conditions apply when you use our website or purchase products from us.

1. About Us

Nerb HQ is operated by The Exquisite Wizard, a UK-based business.

For questions, please contact:

nerb@theexquisitewizard.com

2. Products

We do our best to make sure product descriptions and photographs are accurate. Colours may vary slightly depending on your screen, and small variations may occur between individual products.

We may update or discontinue products from time to time.

3. Prices & Payment

Prices are displayed in GBP (£) unless otherwise stated.

Payment is required at checkout using the payment methods available on our website.

4. Orders & Delivery

We aim to dispatch orders within the timeframe stated on the website.

Delivery times are estimates and may be affected by postal services, customs or circumstances outside our control.

Please make sure your delivery address is correct when placing your order.

International customers may be responsible for customs charges, import duties or local taxes imposed by their country.

5. Returns & Refunds

Your rights to cancel an order and receive a refund are explained in our Returns & Refund Policy.

Nothing in these Terms affects your statutory consumer rights.

6. Intellectual Property

All artwork, characters, illustrations, photographs, branding and designs on this website belong to The Exquisite Wizard unless otherwise stated.

You may not copy, reproduce or commercially use our content without written permission.

Purchasing a product does not transfer copyright or reproduction rights.

7. Website & Liability

We take reasonable care to keep the information on our website accurate and the website available, but we cannot guarantee that the website will always be error-free or uninterrupted.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

Nothing in these Terms affects your statutory consumer rights.

8. Governing Law

These Terms are governed by the laws of England and Wales.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page.